SKYBEAM Support Resources

Monday – Friday
6am – Midnight

Saturday – Sunday
8am – 8pm

Fax: 1-970-776-8411

User Information

Visit the Frequently Asked Questions to find responses to common issues.

Review the Legal Center for user policies and agreements.

Updated Broadband Internet Terms and Conditions as of 1/1/2015.

IP Justification Form - Colorado/Wyoming Customers only

BGP Pre-qualification Form – Colorado/Wyoming Customers only.

Phone Information

Need help with your installation? Find the step-by-step instructions and video guide for basic installations. Take full advantage of your phone features, under the Features Guide.

Email Setup and Support

For instructions on setting up your email client visit Email Support.

Online Support Resources

Documentation Center
Remote Assistance

Internet Support

Frequently Asked Questions
Typical Internet Installation
Speed Test

Phone Support

Frequently Asked Questions
Phone Installation
Phone Features Guide
Port My Phone Number (LNP Request Form)
Return My Phone Adapter

Email Support

Email Setup Instructions

Device Support

Router Installation Video